Shipping Policy
Effective Date: [10/04/2025]
At AR78, we strive to deliver your favorite sandalwood products safely and on time. This Shipping Policy outlines the details of our shipping process, timelines, and delivery coverage to help you shop with confidence.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order is processed, you will receive a confirmation email with tracking details.
Orders placed after 3 PM IST will be processed the next business day.
2. Shipping Timeline
We partner with trusted courier services to deliver your orders as quickly as possible:
| Region | Estimated Delivery Time |
|---|---|
| Madhya Pradesh | 2–4 business days |
| Metro Cities | 3–6 business days |
| Other Regions in India | 4–8 business days |
Note: Delivery times may vary slightly during high-demand periods or due to external logistics delays.
3. Shipping Charges
Standard Shipping: ₹49 (Free on orders above ₹999)
Express Shipping: Currently unavailable
Any applicable shipping fee will be calculated and shown at checkout.
4. Tracking Your Order
Once your order has been shipped, you’ll receive an email or SMS with the tracking number and courier partner details. You can track the shipment status directly from their website.
5. International Shipping
At this time, we do not offer international shipping. We are working to make AR78 available globally soon—stay tuned!
6. Delayed or Failed Deliveries
Please ensure the shipping address and contact details are accurate at checkout.
If a package is returned due to an incorrect address or repeated failed delivery attempts, we may charge for re-shipping.
If your order is delayed or lost, please contact us at ar78sandalwood@gmail.com and we will assist you promptly.
7. Contact Us
If you have questions about your delivery or shipping status, feel free to contact our support team:
📧 Email: ar78sandalwood@gmail.com
📍 Address: AR78 Forest Essentials, Barapatthar Road, Seoni, Madhya Pradesh – 480661
